Within Salesmate you can manage and categorize all kind of business relations. We have the default Customers and Suppliers. But you can create as many types of relations you want. For Example leads or prospects or create a type for a certain event.
The benefit you will get by administrating your business relations in SalesMate is that you can link Conditions to your customers and suppliers or leads. It is possible to store the default payment condition, delivery condition, discount and commission percentages between customer and supplier on a global level or on a productgroup level. This information will not only give you more inside but will be copied to each order as a default. If managed correctly you will a less input errors which improves your quality.
Within SalesMate we have a module called Tasks. This module can be used for creating tasks for your collegue to make a quote, call a customer or lead. It is also used by the ERP system to create a information record on the customer or supplier that an order has been created, confirmed or invoiced. With this module you will have a complete communication and information log at each business relation in SalesMate.
It is possible to store all kind of documents, images, drawings within SalesMate. Those files are attached to a business relation, produkt or order.
Quantifying the opportunities that your sales team has with customers is a relatively new feature that is now available for business. You can now locate the customers that are most likely to convert using this technology.